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Smarts SAM: Smarts and M&R
We're currently running version 9.4.2 of Smarts SAM. We've never used M&R. Is M&R required for version 9.5? I'm struggling to understand the purpose. Are there any documents that describe why you might want M&R? It seems like unnecessary overhead in our environment.
Anonymous
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October 10th, 2017 11:00
Hello,
great question. M&R, SMARTS, and NCM are now part of a suite of applications called Service Assurance Suite.
Each application has a different purpose and goal. M&R is geared towards cross-domain performance and service
level management that transforms data into actionable information. It provides an end-to-end solution for performance
management of your IT infrastructure, a key component of operations support systems (OSS). M&R analyzes the performance of the entire infrastructure, including networks, servers, applications, storage, and data centers, to summarize M&R is used to manage the performance of the data center. With that said, each of the three applications can run independently and it is not required to run M&R with SMARTS 9.4.2. or the next version SMARTS 9.5.
What I would recommend is getting in touch with your account team and getting a demo of M&R, or you can get a 30 day license to try the application at your leisure.
Let me know if you would like me to send you a temporary license to try M&R.
Please send me an email : osvaldo.henriquez@dell.com
Best regards