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Re: Internet Explorer 9 Issues?

IE9 in compatibility mode both IE8 or IE7 doesn't work either.

IE9 has several enanchment vs IE8 and it's becaming widly adopted.

I contact EMC support about this issue and a solution it's in roadmap by Q4.

All customer are upset so I hope EMC'll change mind and give more priority to this issue for both IE9 and FF4 ( unique browser compatible for MAC OS.X user).

Unfortunately EMC dediced to dismiss the alternative Search client plug-in, present in EX, so it's unacceptable for customer that the unique Search tool available is not compatibile with last versions of widely adopted broswer IE and FF. Also Chrome is still not compatible.

Next version are always available for developer before they become GA, so Why EMC is always so late in adapting software to new OS,Browser,Outlook,email sw ?

The same issue happens for Office 2010 and expecially for OS Windows 7 which had an immediate success after Windows Vista flop.

Andrea

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mikehak1
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Re: Internet Explorer 9 Issues?

Hi Heiko007

The workaround doesn't work if you have IE9 installed.

Also it is not possible to run the web access in the compatibility mode of IE9.

So, if i'm running an actual system i'm not able to access the SourceOne System.

This is the only system which isn't running on IE9.

Michael

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mikehak1
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Re: Internet Explorer 9 Issues?

I've testet the FF5 and it has the same problem as IE9 now.

I don't know what is EMC thinking about new technology. IE9 (which is now deployed on WSUS from MS) is now out since several month, but we don't get any update. FireFox has now two unsupported Version.

EMC SourceOne blocks me to promote the faster browser in our company. It is the only software which isn't able to work with IE9.

Michael

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MCDI
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Re: Internet Explorer 9 Issues?

The only thing that I have been able to do is keep a Windows XP running IE 8 or FF 3.6 OR Windows 7 running IE8 so that I can get to SourceOne.

On my Windows 7 Ulti 64bit using Chrome 12 I am able to select different items, but when I hit submit it errors out.

I also have confirmed that FF5 is unsupported as well.

When is EMC going to get their act together and fix this?  The last time I checked via Customer Support, they are "working on it". Since SourceOne is the product that is holding us back from fulling deploying Windows 7 with IE9, we may be having to remove SourceOne from our services and find a more up to date product that keeps up with today's technology.

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vincenta2
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Re: Internet Explorer 9 Issues?

SourceOne 6.7 will be released in late July / early August and I believe this has FF4 and IE9 compatibility.

V/

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MCDI
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Re: Internet Explorer 9 Issues?

vincenta wrote:

SourceOne 6.7 will be released in late July / early August and I believe this has FF4 and IE9 compatibility.

V/

You "believe" this to be compatible?

FF4.. what about FF5? IE 10 beta is available so perhaps EMC should be looking into that right now as well.

Since IE9 PUBLIC beta was releaed in September of 2010 (9 Months ago) I'm not to confident in EMC's ability to keep up with changing technology. Perhaps if they were to stick with ACID standards then the fault could be with the browser.  However, from my testing, the more compatible a browser gets with ACID standards the further SourceOne becomes incompatible.

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mikehak1
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Re: Internet Explorer 9 Issues?

EMC Released the Version 6.7 of SourceOne Email Management.

I've read the new Compatibility Guide and i was really wondering that the new version 6.7 ins't support actuall Browser again.

The following i found in the compatibility Guide

For EMC SourceOne Email Management 6.7

The following Web browsers are supported for use with EMC SourceOne Web Search:

•On Microsoft Windows platforms:

- Microsoft Internet Explorer 8.0, any service pack

- Mozilla Firefox 3.6 to 4.0

•On Apple Mac OS X 10.4 or higher (such as 10.4.11 or 10.5), Mozilla Firefox 3.6 to 4.0

Is this really true. did anyone a test with the new Version. If this really true, i have to think about a other system.

Mike

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Re: Internet Explorer 9 Issues?

6.7 is a point release to address a specific issue with email deleting in the European Market and as far as I know no other updates have been added.

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vincenta2
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Re: Internet Explorer 9 Issues?

I just installed 6.7 and ran a few basic tests.  Firefox 4 and 5 work so far, but IE 9 still does not work with 6.7.

V/

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MCDI
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Re: Internet Explorer 9 Issues?

Upgraded to 6.7

Chrome 12: FAILS (When clicking Add Criteria > Email > Subject receive the following error: "An error has occurred." and screen disapears)

FireFox 5: Seems to work 100% of what I try .

IE 9: FAILS (Can not select drop down box criteria)

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