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Last reply by 10-18-2021 Unsolved
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2 Bronze

DELL BIOS SSD Protection Password is not working after Mainbord is broken

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We have a DELL Inspirion 17 7000 Series.

For system and Date protection we use DELL BIOS Password and SSD HD Password protection.

Now the mainboard was broken and to get the data, we put in another Dell computer with Dell Bios, but we got no access to the data on the SSD HD.

If you type the password, system will show message that password is wrong.

Also the password from DELL Support which was genrated is not working.

DELL support told me that ii is not the original HD from original DELL System, but we bought it like that.

Has anyone an idea to get access to the SSD HD data, maybe with a tool?

The Hardisk is from Samsung.

Thanks!

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