Highlighted
adam_stadnick
1 Nickel

Unable to download storage adapter

Jump to solution

Hi folks. I can't seem to download the EMC storage adapter. I click and it prompts me to log in, I do, I get a page of terms to agree to, I agree, I get to a page that says download, I click it and a blank popup opens and it never downloads. I've tried across multiple PCs in Firefox, Chrome, and IE and still can't get it to download.

Is there another place to download this?

Labels (1)
Tags (1)
0 Kudos
13 Replies
Rainer_EMC
5 Iridium

Re: Unable to download storage adapter

Jump to solution

could you state which webpage you ate downloading from and what the actual download link is?

0 Kudos
Zack_Z
1 Nickel

Re: Unable to download storage adapter

Jump to solution
0 Kudos
adam_stadnick
1 Nickel

Re: Unable to download storage adapter

Jump to solution

Yes, that's the one.

0 Kudos
WorldPolice
2 Iron

Re: Unable to download storage adapter

Jump to solution
0 Kudos
adam_stadnick
1 Nickel

Re: Unable to download storage adapter

Jump to solution

I have tried using the direct link and I just tried it again now. Regardless of browser or PC used, the page sits there indefinitely. In a few cases I left it overnight and the following morning had a 170KB file downloaded.

0 Kudos
adam_stadnick
1 Nickel

Re: Unable to download storage adapter

Jump to solution

I just tried the direct link from my home PC and it does the same thing.

0 Kudos
adam_stadnick
1 Nickel

Re: Unable to download storage adapter

Jump to solution

Here's the error I am getting:

An error occurred while processing your request.

Reference #98.28f58543.1464880860.fb7026 

0 Kudos
WorldPolice
2 Iron

Re: Unable to download storage adapter

Jump to solution

Any chance Adam you have an FTP location I can upload the file to?  You can send the access information to me directly at drew.tonnesen@emc.com .  Let me know if you don't and I'll see if I can find one on EMC.

0 Kudos
adam_stadnick
1 Nickel

Re: Unable to download storage adapter

Jump to solution

Unfortunately I don't have a publicly available FTP server - I did but the machine that hosted it has been retired.

Do you want to use DropBox or something similar?

0 Kudos