Dell's instructions for installing a second SATA hard drive in the D4600
<ADMIN NOTE: Broken link has been removed from this post by Dell>
After the drive is installed, you need to enter the set up and make certain the drive is set to "Auto" [Enabled], then partition and format it, using the following generic instructions for Windows XP Disk Management.They are by Seagate, but apply to all brands.
Wait until the hard drive is installed to your satisfaction, before installing the DVD drive.
Message Edited by shesagordie on 01-22-2005 09:33 PM
Have you set the new HD to "Auto" [Enabled} in the setup [BIOS]
To enter the setup, when the system is booted, push F2. You will see a prompt on the top right hand of screen, you will have to be quick to push F2, or you will miss it.
In setup, the BIOS has reported the secondary drive as OFF (and could not be changed). Called Dell tech support, who suggested to switch SATA cables between both drives. Found that the second SATA interface connector on the motherboard is not functioning (dead). Dell will send a technician to replace the motherboard (by a refurbished one, not by a new one to my surprise, as my computer is just 3 months old).
I will post again should I have further problems during initialization and partitioning of the second drive.
By the way, is it safe to partition a drive already in use and has some data on it (my c: drive is a 160Gb). Any safe method or utility available? Would standard XP disk management function be able to do it?
The technician dispatched by Dell to replace the motherboard (per Dell Tech support diagnosis) entered BIOS setup before doing anything else, and enabled the drive... everything works fine. Drive was formatted and partioned OK.
I am very concerned with the knowledge base of Dell tech support (I guess someone from India). What a disapointment. I have waisted more than one hour on the phone for troubleshooting exercise, and all what was needed is a BIOS setup. I should have listen to your suggestion to enable (AUTO) the second drive in BIOS setup in the first place.
Thanks anyway for help,