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Zman9999
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BD-ROM Drive won't play Blu Ray Disks

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I have a Studio Slim 540s with Windows 7 installed after purchase (it came with Vista).  Hadn't tried to play a Blu Ray disk until now and it won't play.  CD's & DVD's work fine.  Any ideas?

 

Thanks!

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13 Replies
osprey4
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Re: BD-ROM Drive won't play Blu Ray Disks

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Hi Zman9999,

Does your drive support blu ray discs? Do you have a program for viewing blu ray movies? If so, have you tried reinstalling and updating the program?

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Zman9999
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Re: BD-ROM Drive won't play Blu Ray Disks

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When I bought the PC from Dell it came with the Blu Ray drive so I sort of expected I could play Blu Ray disks. Would Dell sell me a computer that came with the drive but not the software? If so, what do I need to install?

 

Thanks!

Wayne

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osprey4
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Re: BD-ROM Drive won't play Blu Ray Disks

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Wayne,

Can you just check the model of your drive for me? Dell normally provides a blu ray version of PowerDVD. After you upgraded to Win 7, you may have needed to reinstall that program or update it for Win 7.

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Zman9999
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Re: BD-ROM Drive won't play Blu Ray Disks

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Sorry - was out of town.

The system I bought said it came with:

1 TN960 Assembly, DVD+/-RW And BD-ROM 6X, BARE, HITACHI LG DATA STORAGE
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osprey4
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Re: BD-ROM Drive won't play Blu Ray Disks

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Did you check your PowerDVD disc?

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Zman9999
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Re: BD-ROM Drive won't play Blu Ray Disks

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I looked through all the disks that came with the computer and the Windows 7 software and don't see a "PowerDVD" Disk.

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osprey4
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Re: BD-ROM Drive won't play Blu Ray Disks

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Send me a private message (click on my name). I'm sure we can figure out how to get that program to you.

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DRFredrick
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Re: BD-ROM Drive won't play Blu Ray Disks

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I am having the same issue on my Studio. I checked the discs that came with the computer, and I do not have a PowerDVD disc.

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speedstep
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Re: BD-ROM Drive won't play Blu Ray Disks

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BD playback can be bundled into PowerDVD, WINDVD, ROXIO

However unless you get certificate and firmware updates the BD playback will stop working after a short while.

The Blu-Ray plug-in is required  to play AVCHD discs.

If you own the Creator Blu-Ray plug-in and a Blu-Ray burner with Blu-Ray media, you can burn a Blu-Ray disc that will play in any compatible (or most) Blu-Ray players.

Minimum System Requirements:

  • Roxio Creator™ 2012 or Creator™ 2012 Pro
  • Blu-ray Disc burner
  • Window7, Windows Vista and Windows XP
  • GPU 2.0 GHz Intel Pentium 4 Processor or equivalent
  • 1GB RAM
  • 1024x768 video display, 32-bit color quality
  • Windows-compatible sound card, speakers
  • Windows-compatible mouse or infrared remote control
  • 32 MB installation hard disk space

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