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Rob82
Copper

CD/DVD (Bluray) drive no longer reads.

Around Monday morning, I was moving music off some data MP3's I had into my iTunes library when it froze. I used Task Manager to end the program, and then restarted it, but when it popped up, the disc was not in the sidebar. I ejected the disc and inserted a new disc, but the same result happened. I looked into My Computer and saw that the disc had now showed up. I then tried different discs (movie DVDs and CDs) all to no avail. I have gone on to microsoft help and tried both deleting the upper and lower registers; I have also tried:

*uninstalling and rebooting the drive for the disc

*upgrading the driver

*looking for clues in troubleshooting, all to no avail.

I went to diagnostics and got this error message:

Error Code - 0152

Msg - Error Code 2000-0152

Msg - Optical Drive 0 - incorrect status: 1A

Error register - 0020h

 

Here is my info:
OS: Windows 7 64bit
Type: Dell Inspiron 15
DVD hardware: TOSHIBA MK2555GSX
DVD drive: TSSTcorp DVD+-RW TS-L633C (VERSION 6.1.7600.16385)

Thank you.

Rob

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22 Replies
osprey4
Diamond

Re: CD/DVD (Bluray) drive no longer reads.

Hi, Rob82:

Those error codes are very generic. Please try running a READ test on your drive with a data disc in the drive.

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Rob82
Copper

Re: CD/DVD (Bluray) drive no longer reads.

How do I do this please?

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osprey4
Diamond

Re: CD/DVD (Bluray) drive no longer reads.

Go into the diagnostics. Put a data disc, either CD or DVD, in the drive. In the list of available tests, you should see the read test. Run that with the disc in the drive. This is the best way to determine whether you have a hardware or software problem. I suspect hardware, but it's best to confirm first before replacing the drive.

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Rob82
Copper

Re: CD/DVD (Bluray) drive no longer reads.

Well I should be specific -- I went into the diagnostics from the boot options screen. they didn't give me a choice as to what tests to pick.

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osprey4
Diamond

Re: CD/DVD (Bluray) drive no longer reads.

You need to select custom test, then you can pick a component and test.

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Rob82
Copper

Re: CD/DVD (Bluray) drive no longer reads.

How would I do this?

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RonD2010
Bronze

Re: CD/DVD (Bluray) drive no longer reads.

Hi Rob,

 

sorry to butt into your conversation but do a search for Powerdvd 8,2 and read some of the posts.  It will not help resolve your problem but will show you a small sample of the other problems that are being suffered by other Blu-Ray drive users.  Some of us are trying to get Dell and the Media to do something about all these problems.  Let me know if you want to join us.

 

Regards,

Ron

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osprey4
Diamond

Re: CD/DVD (Bluray) drive no longer reads.

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osprey4
Diamond

Re: CD/DVD (Bluray) drive no longer reads.

Ron:

Sorry if I missed something, but where did the OP indicate that he was having a PowerDVD problem?

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