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bpace13
1 Copper

CD/DVD Drive

Hello, I recently purchased a new Dell 1/15/15, but the CD/DVD drive does not work. I have sent an email to Dell about this problem.

This is my second Dell CPU. I loved the first one, but his one seems to be lemoney!

Does anyone have advice? Thanks!

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1 Reply
7- Gold

RE: CD/DVD Drive

Hi Bpace13,

Have you tried running the Dell diagnostics to see if you have a hardware problem? Can you provide the model and operating system of your new PC?

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