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CD/Drive
Hello, I just recently brought a Dell Inspirion 17R and I played one dvd on it and it worked fine. Now I try to play a cd and it won't play at all. Looking at it in device manager, it says this for
TSSTcorp DVD+/-R
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
What do I do to fix this?
osprey4
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March 9th, 2013 03:00
Hi Missylissy90,
Click my link below for the upper and lower filter trick. When you run this, you'll get a report telling you if there was a problem and whether it was fixed. Let me know what happens.
sr71loghead
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March 24th, 2013 11:00
Your link goes to the Fix it page, which doesn't help at all. It doesn't go to the filter instructions you mentioned.
osprey4
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34.2K Posts
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March 24th, 2013 12:00
Hi sr71loghead,
There are two ways to do the upper and lower filter track. One is to run the Fix-it utility. Of course, the Fix-it trick doesn't always work. The second option is to follow the link from the first URL to the manual instructions. So both options are available from that link.