I have an 8 month old Dell 4550 running XP. My CD-RW has never worked properly. It is an NEC 1100a. It will read CD's but will not burn.

I get numerous error messages during my attempts to burn.

"There was an error in the writing process. The disc you attempted to write to may be unuseable."

I tried to use the Direct CD and I got an error message "You will not be able to write to the CD through the drive letter access. Unrecognized data."

Using Easy CD Creator I get errors:

"Power calibration Error [03/73/03]" and "Track writing error. [T7118}"

I am using Roxio 5 Easy CD creator. I have done all the updates. I have installed and uninstalled Roxio.

I have used the following CD-R brands:

Memorex CD-RW 4X Multi Speed
Phillips CD-R Multi Speed 48X (Up to 48X multispeed)
Fuji Film CD-R All Purpose (No speed indicated)

I was on the phone with a Dell tech for 1 1/2hours yesterday. I have searched all the boards and the only thing I could find was when I searched error message [03/73/03 and was told there was a fix I could download for a Samsung CD-RW but I am using an NEC 1100a.

I have tried using different burn speeds. I have tried formatting the discs but get error message "Unknown error. You will not be able to read and write to the CD through the drive letter access.

I have tried everything.

Thanks in advance for your help.

Paul