I run diagnostics on the Pc and it report
Error code 2000-0152
Msg: Optical Drive 0 - Incorrect status = 1C error Register: 0044
Sense Information : (o4-B580)
Sense data BUNCH ON NUMBERs
I'm assuming the cd-rom drive is busted but would just wanted to see if there was anything I could do
Was your drive working before and suddenly you started having problems? More than likely you are going to need to replace the drive. However, they're inexpensive and easy to replace.