Recently my cd/dvd drive started not working and I don't have the icon in my computer. Does anyone know how I can go about getting the drive to work again?
If this is a SONY DVD+-RW Q58A drive, I have the same problem! Showed up yesterday. last used the drive sometime last week. Have looked all over Dell web site, wasting several hours.
have repeatedly 'uninstalled' the drive in device manager, upon reboot, it always re-installs, with error message. Found a forum suggestion for deleting secondary IDE channel; tried that, same result.
If you have an error code in the Device Manager, you probably have and upper and lower filter problem.
If the drive is not showing up in the Device Manager, then is there power to the drive, i.e., do any lights light up or does it make a sound?
If no power, turn off computer, remove drive and re-insert to make sure it has a good connection. If it still has no power, you probably have a bad drive.
I recently was given a dell latitude d820
I have the same problem the dvd only plays cd's but nothing else
my friend has 2 stepsons and he was given it to fix but could not manage it, I simply installed vista and it was fine in fact it is working really well
any ideas as to how to fix it or even what the problem might be, I have tried downloadign the latest drivers to no avail
the only solution I am thinking is to get an external dvd which simply plugs into the usb port and use that instead of the main driver, at only 40 quid and considering the computer cost me nothing it is inexpensive