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VishalDELL
1 Copper

DELL Inspiron ERROR: FAIL PSA v4228 Error 2000:0155. Hard Drive not Installed

I dropped my laptop last night by mistake, No severe cracks or stuff. But now the dell laptop is showing a black screen with the error message- " no boot device found. press any key to reboot the machine" but then nothing happens. The same message is displayed again and again. I ran a PSA diagnostics and it shows a warning sign on Hard disk and gives a message error message PSA v4228 Error 2000:0155 Hard Drive not installed. The laptop is under warranty. What Further steps I should take to recover my computer from this error. Thank you.       

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7 Plutonium

RE: DELL Inspiron ERROR: FAIL PSA v4228 Error 2000:0155. Hard Drive not Installed

Hi Vishaldell,

You should remove and then reinstall the hard drive to see if it's simply a connection problem. If that does not help, contact Dell to see if your warranty covers accidental damage. If it does, they will replace the hard drive.

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