XPS 410 with a TSSTCorp DVD+-RW TS-H 553A drive lights up when a new disk is inserted, but the drive does not detect a disk. Also cannot detect disk from Computer (although the drive apears in the drives listing).
I have tried the disk in other computers and it works fine, and have tried other disks in this drive.
Vista Business/all drivers and updates installed. Vista indicates device is working properly.
Is this an indication of a dead drive (it is 2 years old).
Thanks and Happy New Year!
I should have been more clear and said that the other disks do not work in this drive either.
I will try the firmware update and get back to this thread with results.
BTW, am seeing the error code 0F00:2870 OPU test failed from the 32 bit utility test Dell includes on the hard drive.
Thanks for your help.
I'm experiencing a similar problem with my DVD+/- RW drive in my Inspiron 530. The drive has power but will not read any discs. The dell diagnostic utility also reported an
error code: 0F00:2870
Msg: DVDRW_1 - Self Test OPU test failed
I have not found a fix yet.
I also have a Matshita BD-RE UJ-220 in my XPS M1730 Laptop. It plays some DVDs, but not others. It has had this problem for a while and I have not figured out a fix. I tried updating the drivers and it says it is already up to date.
I just got Sims 3 and I can't install it because the darn drive won't detect the disk. Any help would be appreciated.