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DVD/CD-ROM does not detect disk
XPS 410 with a TSSTCorp DVD+-RW TS-H 553A drive lights up when a new disk is inserted, but the drive does not detect a disk. Also cannot detect disk from Computer (although the drive apears in the drives listing).
I have tried the disk in other computers and it works fine, and have tried other disks in this drive.
Vista Business/all drivers and updates installed. Vista indicates device is working properly.
Is this an indication of a dead drive (it is 2 years old).
Thanks and Happy New Year!
osprey4
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4 Operator
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December 30th, 2008 13:00
Hi, rbetterley:
Do other discs work in this drive? Have you tried this firmware update?
rbetterley
6 Posts
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December 30th, 2008 14:00
I should have been more clear and said that the other disks do not work in this drive either.
I will try the firmware update and get back to this thread with results.
BTW, am seeing the error code 0F00:2870 OPU test failed from the 32 bit utility test Dell includes on the hard drive.
Thanks for your help.
tboats
2 Posts
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February 8th, 2009 02:00
I'm experiencing a similar problem with my DVD+/- RW drive in my Inspiron 530. The drive has power but will not read any discs. The dell diagnostic utility also reported an
error code: 0F00:2870
Msg: DVDRW_1 - Self Test OPU test failed
I have not found a fix yet.
thebestdeals09
2 Posts
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May 3rd, 2009 08:00
I need help with my dvd drive the model is MAtshita BD-RE UJ-220 running firmware 1.00 for some reason it won't burn dvd's but everything else works fine any help would be great !!
Neblig
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June 3rd, 2009 00:00
I also have a Matshita BD-RE UJ-220 in my XPS M1730 Laptop. It plays some DVDs, but not others. It has had this problem for a while and I have not figured out a fix. I tried updating the drivers and it says it is already up to date.
I just got Sims 3 and I can't install it because the darn drive won't detect the disk. Any help would be appreciated.
tboats
2 Posts
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August 7th, 2009 11:00
Dell ended up replacing my drive since it was still under warranty (barely). The drives are usually cheap enough where it's not worth trying too hard to fix them.