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flannigan
1 Copper

DVD/CD error message Code 37

I'm not sure exactly what happened or when it happened but I just noticed the my CD/DVD drive was no longer working. I have the Phillips DVD+RW SDVD8820 ATA Device installed. I just noticed when I popped a disc in nothing came up.

 

I went to "My Computer" and noticed did show up. I went to the device manager and saw a yellow exclamation mark next to the drive and looking at the details it read: Windows cannot initialize the device driver for this hardware (Code 37)

 

I uninstalled and rebooted and got the same error message.

 

Can anyone help?

 

Thanks,

 

Mike Flannigan

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4 Replies
Skybird
5 Iridium

Re: DVD/CD error message Code 37

Try this article for Windows XP ...............


http://support.microsoft.com/kb/314060/EN-US/


Try this article for Windows Vista ...........


http://support.microsoft.com/default.aspx/kb/929461

 

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flannigan
1 Copper

Re: DVD/CD error message Code 37

Skybird:

 

Wow; that's a lot for a non-expert. However, I want to thank you for the info and it's about time I take the step to edit the "dreaded" registry.

 

I will try it sometime today.

 

Thanks again,

 

Mike Flannigan

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flannigan
1 Copper

Re: DVD/CD error message Code 37

Skybird:

 

Thanks for the information for Code 37. I edited the registry (removed "lower filters" (there were no upper filters) listed. Rebooted and my DVD/CD WAS recognised by my computer.

 

You not only solved my problem, but you gave me confidence for potential future problems with the registry.

 

Thanks !

 

Sincerely,

 

Mike Flannigan

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Skybird
5 Iridium

Re: DVD/CD error message Code 37

Glad you got it sorted out.  Best regards.
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