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johnNelson
Copper

DVD Drive does not show disc content

I reinstalled Win XP on a Dell E310 Desktop,

Have installed all the drivers from the dell site including a driver for the DVD drive (D), but nothing shows up when I insert a disc to install software?

Checked the device manager, it shows that the drive is OK !

If I insert the Win XP install disc, the DVD drive show the files !

The drive must be working?

Please Help! I am stumped!

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5 Replies

Re: DVD Drive does not show disc content

if the drive can show the contents of a Win XP install disc then the drive is working properly

 

what type of disc is it not able to read?

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johnNelson
Copper

Re: DVD Drive does not show disc content

Any type of disc 

It would not read the Dell drivers CD that came with the computer,  

MS Office install CD,

and I also tried a audio CD.

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Re: DVD Drive does not show disc content

and yet it can read the Windows XP CD?

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johnNelson
Copper

Re: DVD Drive does not show disc content

Yes, only the WinXP installCD

When you insert a disc in the drive, the light flashes,

you can hear it spin up,

but nothing shows - no title on the drive letter, or content when you open the drive letter.

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Re: DVD Drive does not show disc content

see if Dell Diagnostics can shed any light  

<ADMIN NOTE: Broken link has been removed from this post by Dell>

my guess is that the drive is toast

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