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January 19th, 2009 03:00

DVD Roms, Blu-Ray, all became unavaliable

something weird happened.. without installing any new software or hardware or doing anything fancy.. all of a sudden both my dvd drives and my bluray burner (all internal, properly connected, etc..) became unavialable.. if I go to control panel/system/device manage, they all show there with the good old yellow exclamation mark

If I click properties on any of the drives it says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

 

Not sure what is going on.. updating drivers isn't doing anything.. any clue how I can fix this without having to format anything? I can't afford to format my pc right now.

 

Thanks 

10.9K Posts

January 19th, 2009 05:00

Try this Microsoft article ............

If you are using Windows XP ..............

http://support.microsoft.com/kb/314060/EN-US/

If you are using Windows Vista ............

http://support.microsoft.com/default.aspx/kb/929461

6 Posts

January 19th, 2009 17:00

delete this post please

6 Posts

January 19th, 2009 17:00

and as simple as that you fixed my problem :)

 

you are a life saver, thank you.

6 Posts

January 19th, 2009 17:00

And as simple as that you fixed my probl

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