Storage, Drives & Media

[marcus2804]

HW: DELL-Latitude D800, DVD/CD-Rom Drive: Samsung CDRW/DVD SN324B

DVD drive is unable to start/read DVD's. Was no problem before. CD-ROM can be read, but performent a little bit slow. After putting DVD to the drive, Device is trying to read the DVD (appr. 1 min.), than it stop trying reading. No error massage, no reccognition in the explorer. As I said, in the past it worked.

HW or SW error?

Tahk you for yor support in advance!

Marcus

[DELL-JohnM]

marcus2804,

Run the Dell Diagnostics to test out your systems hardware.

Thank you for choosing Dell.

[NilsD]

Hi,
Got the same problem, DVD device runs very slow,
I launched Dell diagnostic (F12) and it gave me a bunch of errors in a log,
So what ? My DVD rom still does not work !
What can I do to have it work,
Nils