DVD drive burns CDs but not DVDs HELP?

Hi, mkvaldez:

Ok, there are several things involved in making a DVD from an AVI file. First, Nero needs to encode your AVI file to DVD (VOB, BUP and IFO) files. Second, Nero needs to be told what type of disc to burn (movie DVD) so it creates the proper folders on the DVD disc. And third, it needs to burn the DVD project. Only the third step involves your DVD burner.

Here's what I want you to do to check your DVD burner. Put a blank disc in your drive and open Nero Infotool. It will take a few seconds to read the hardware and the disc, then open a multi-tab read-out. Click the disc tab and you should see the type of disc and the manufacturer ID. Post back here with that information.

Hi again:

type: blank DVD+R

Manufacturer: Sony D12

Im not too familiar burning with nero since I usually would use divx player to burn and it would work but now it says "no recorder found". Thats why I decited to try Nero. Does nero still need to encode avi files to DVD if I have a divx DVD player?  It worked when I burned an avi file on a CD and it played in my divx player. 

It says failed to burn at 16x,

This is the log for the error I get when I burn to a dvd:

Windows Vista 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 9.2.6.100
Internal Version: 9, 2, 6, 100

Recorder:             Version: B110 - HA 1 TA 0 - 9.2.6.100
 Adapter driver:                           HA 1
 Drive buffer  :      2048kB
 Bus Type      :      via Inquiry data
CD-ROM:               Version: B110 - HA 1 TA 0 - 9.2.6.100
 Adapter driver:                           HA 1

=== Scsi-Device-Map ===
                     : ST3160815AS             3.AD  nvstor32 Port 2 ID 0  DMA: Off
                     : HL-DT-STDVD+-RW GSA-H31NB110  nvstor32 Port 2 ID 1  DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST DVD+-RW GSA-H31N  E:   CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE           : 0
Physical memory     : 957MB (980744kB)
Free physical memory: 365MB (374496kB)
Memory in use       : 61 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)

3.6.2009
ISO compilation
2:10:55 PM #1 Text 0 File SCSIPTICommands.cpp, Line 452
 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
 
2:10:55 PM #2 Text 0 File Isodoc.cpp, Line 6940
 Iso document burn settings
 ------------------------------------------
 Determine maximum speed : FALSE
 Simulate                : FALSE
 Write                   : TRUE
 Finalize CD             : TRUE
 Multisession            : TRUE
 Multisession type:      : Start multisession
 Burning mode            : DAO
 Mode                    : 1
 ISO Level               : 1 (Max. of 11 = 8 + 3 char)
 Character set           : ISO 9660
 Joliet                  : TRUE
 Allow pathdepth more than 8 directories : TRUE
 Allow more than 255 characters in path  : TRUE
 Write ISO9660 ;1 file extensions        : TRUE
 
2:10:55 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3349
 First writeable address = 0 (0x00000000)
 
2:10:55 PM #4 Text 0 File Burncd.cpp, Line 3587
 Turn on Disc-At-Once, using DVD media
 
2:10:55 PM #5 Text 0 File DlgWaitCD.cpp, Line 313
 Last possible write address on media:  2295103
 Last address to be written:            2157695
 
2:10:55 PM #6 Text 0 File DlgWaitCD.cpp, Line 325
 Write in overburning mode: NO (enabled: CD)
 
2:10:55 PM #7 Text 0 File DlgWaitCD.cpp, Line 2882
 Recorder: HL-DT-ST DVD+-RW GSA-H31N, Media type: DVD+R
  Disc Manufacturer ID: , Media Type ID: , Product revision number: 0
  Disc Application Code: 0, Extended Information Indicators: 7
 
2:10:55 PM #8 Text 0 File DlgWaitCD.cpp, Line 500
 >>> Protocol of DlgWaitCD activities: <<<
 =========================================
 
2:10:55 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 744
 Setup items (after recorder preparation)
  0: TRM_DATA_MODE1 ()
     2 indices, index0 (150) not provided
     original disc *** #0 + 2157696 (2157696) = #2157696/479:29.21
     relocatable, disc *** for caching/writing not required/ required
     -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2157696 blocks [E: HL-DT-ST DVD+-RW GSA-H31N]
 --------------------------------------------------------------
 
2:10:55 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 946
 Prepare [E: HL-DT-ST DVD+-RW GSA-H31N] for write in CUE-sheet-DAO
 DAO infos:
 ==========
  MCN: ""
  TOCType: 0x00; Session Closed, disc fixated
  Tracks 1 to 1:                                  Idx 0         Idx 1      Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos             0             0    4418961408, ISRC ""
 DAO layout:
 ===========
  ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
         0 |  lead-in |   0 |    0x41 |        0 |        0 | 0x00
         0 |        1 |   0 |    0x41 |        0 |        0 | 0x00
         0 |        1 |   1 |    0x41 |  2157696 |        0 | 0x00
   2157696 | lead-out |   1 |    0x41 |        0 |        0 | 0x00
 
2:10:58 PM #11 Text 0 File SCSIPTICommands.cpp, Line 242
 SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
 
2:10:58 PM #12 Text 0 File Burncd.cpp, Line 4320
 Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
 
2:10:58 PM #13 Phase 24 File dlgbrnst.cpp, Line 1767
 Caching of files started
 
2:10:58 PM #14 Text 0 File Burncd.cpp, Line 4442
 Cache writing successful.
 
2:10:58 PM #15 Phase 25 File dlgbrnst.cpp, Line 1767
 Caching of files completed
 
2:10:58 PM #16 Phase 36 File dlgbrnst.cpp, Line 1767
 Burn process started at 16x (22,160 KB/s)
 
2:10:58 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2676
 Verifying disc position of item 0 (relocatable, disc ***, no patch infos, orig at #0): write at #0
 
2:10:59 PM #18 Text 0 File Cdrdrv.cpp, Line 9966
 ---- Disc Structure: Physical Format Information (00h) ----
 Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
  Book Type: DVD+R (10), Part Version: 1.0x (1)
  Disc Size: 120 mm,      Maximum Transfer Rate: (F h)
  Number of Layers: 1,    Track Path: Parallel Track Path (PTP),  Layer Type: recordable
  Linear Density:         0,267 um/bit,  Track Density:  0,74 um/track
  Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
  End Physical Sector Number of Data Area:          26053F h
  Data in Burst Cutting Area (BCA) does not exist
   Disc Application Code: 0 / 0 h
   Extended Information indicators: 7 h
   Disc Manufacturer ID: SONY....
   Media type ID: D21
   Product revision number: 0
   Number of Physical format information bytes in use in ADIP up to byte 63: 56
  Media Specific [16..783]:
     00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38    ...SONY....D21.8
     23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B    #T7..(n..i......
     01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00    ................
     01 00 38 38 00 20 61 24 - 0B 2E 23 10 04 1E 1D 01    ..88..a$..#.....
     00 00 00 20 61 24 0B 2E - 23 10 04 1E 1D 01 00 00    ....a$..#.......
     02 00 54 70 00 25 66 6A - 20 13 0C 0A 01 18 00 00    ..Tp.%fj........
     00 00 00 36 61 6A 20 13 - 0C 0A 01 18 00 00 00 3A    ...6aj.........:
     03 00 54 DF 00 25 66 6A - 20 13 0C 0A 01 18 00 00    ..T..%fj........
     00 00 00 60 5F 85 20 12 - 0A 0A 01 20 00 00 00 5A    ...`_..........Z
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
     00 00 00 00
 
2:10:59 PM #19 SPTI -1066 File SCSIPassThrough.cpp, Line 215
 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
 CDB Data:   0xAC 00 00 00 00 00 00 00 00 64 00 00
 Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
 Sense Code: 0x24
 Sense Qual: 0x00
 Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
 Buffer x0a9a2b00: Len x648
 
2:10:59 PM #20 Text 0 File DVDPlusRW.cpp, Line 637
 Start write address at LBA 0
 DVD high compatibility mode: Yes
 
2:10:59 PM #21 Text 0 File ThreadedTransfer.cpp, Line 273
 Pipe memory size 83836800
 
2:21:31 PM #22 SPTI -1 File SCSIPassThrough.cpp, Line 215
 CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
 CDB Data:   0x2A 00 00 0D 62 60 00 00 20 00 00 00
 Sense Key:  0x03 (KEY_MEDIUM_ERROR)
 Sense Code: 0x80
 Sense Qual: 0x04
 Sense Area: 0x70 00 03 00 00 00 00 0E 00 00 00 00 80 04
 Buffer x1b488f80: Len x10000
 0x83 84 A4 5D 22 23 0B 00 B3 77 6B 2C D9 B8 7A 17
 0x82 8A C1 EF BE AB 5A FD 35 9D 6C BA 75 98 C2 73
 0xA2 49 77 80 3F D5 4F 84 9F 2B 9E 6B 72 8C 40 A7
 
2:21:31 PM #23 CDR -1 File Writer.cpp, Line 306
 Unspecified Recorder Error

E: HL-DT-ST DVD+-RW GSA-H31N
 
2:22:40 PM #24 Text 0 File DVDPlusRW.cpp, Line 904
 EndDAO: Last written address 877152
 
2:22:40 PM #25 Text 0 File DVDPlusDualLayer.cpp, Line 1424
 SetDriveCaps: Set LAST LBA of layer 1 to 0
 
2:22:40 PM #26 Phase 38 File dlgbrnst.cpp, Line 1767
 Burn process failed at 16x (22,160 KB/s)
 
2:22:40 PM #27 Text 0 File SCSIPTICommands.cpp, Line 289
 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
 
2:22:48 PM #28 Text 0 File Cdrdrv.cpp, Line 11243
 DriveLocker: UnLockVolume completed
 
2:22:48 PM #29 Text 0 File SCSIPTICommands.cpp, Line 452
 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
 

Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

Ok, "unspecified recorder error" is not too helpful. Let me ask you to go into device manager and tell me if you see an IDE channel, and if the current transfer mode is listed as PIO or DMA. If you see PIO, that's a problem. Since your drive is SATA, this shouldn't happen but some of these systems are set up in the BIOS for ATA emulation mode.

I'm thinking this might possibly be a media problem. I am not able to find Sony D12 in the database. I see Sony D21, which appear to be quite good, but I also see Sony D11, which appear to be bad. If you grab DVD Identifier (link below), it should be able to determine the media code.

For some reason I can't find whether it has PIO or DMA? Am I doing something wrong?  By the way you were right it was D21 sorry!  I also downloaded the dvd identifier.  Do I check the media code on a blank disc or a burned one with errors?

One of those channels should have a device listed in that table.

Hi,

Sorry it took so long to get back I wasn't able to login.  Both are blank, they look the same. There isn't anything listed on either one.

Ok, just for kicks, delete the drive, both IDE channels and the IDE controller and reboot.

Take a look at my first post. Is Nero creating the DVD movie files correctly? If so, they should be in a folder somewhere. Using Nero Express, run a DVD movie project and point to those files and tell me if the DVD is burned correctly, or the error if it is not.

Do you mean uninstall or disable? I don't see delete.  Do I also delete "Standard Dual Channel PCI IDE Controller" under IDE ATA/ATAPI Controllers?

Ive disabled the ide controllers.  I burned using the data buring onto a cd and it played in my divix player, but not with the dvd+r. Does that mean my drive is still good?