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3612

July 1st, 2009 20:00

DVD drive will not burn on Inspiron 1520

My Dvd burner is not recognised by my DVD burning software and until recently, I had Roxio installed - I'm not sure whether this was software that came with the laptop. Anyway, I cannot burn DVDs or back up onto CD Rom.

 

I've installed the update from the Dell website - any ideas?

4 Operator

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34.2K Posts

July 2nd, 2009 06:00

Hi, Poleonpom:

You said you "had" Roxio installed. Does that mean it is no longer installed?

Please go to device manager and locate the exact model of your CD/DVD drive. I need that information.

2 Posts

July 2nd, 2009 20:00

Hi Osprey,

Thanks for your quick resposne. I sat down and went through it all methodically (being v time poor this has only taken me 2 years to get to!) and worked it through - it was a software issue and I am no happily backing up all my info on CD

 

Thanks again,

 

Poleonpom

4 Operator

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34.2K Posts

July 3rd, 2009 06:00

Ok, glad to hear you've got it working!

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