slapshot32
1 Copper

DVDs only recognized as 700MB?

Hello,

I recently reformatted the HD on my Inspiron 640m laptop, reinstalling everything from the ground up. (Vista business, 32bit, SP2)

The laptop came bundled with Roxio Creator DE, which I have used to burn data DVD's before the re-install.  Since then, I can no longer burn DVD's with this software.  When I insert the DVD, the software indicates that there is only 700MB of free space.  I know the media is good, because it's the same spindle I was using before the re-install, and it also works on my desktop.  Roxio claims it's a Dell issue, and they won't support their software, and my Dell warranty is up, so no help there.

Any thoughts on what could be causing this?

Much Thanks!

Jim B

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3 Replies
ieee488
5 Iridium

Re: DVDs only recognized as 700MB?

from the ground up, do you mean you followed these steps --->  http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=347576

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TheRealFireblad
5 Rhenium

Re: DVDs only recognized as 700MB?

Try a different burning program, even if it's just to see/confirm whether the 700MB limitation is replicated?

There are plenty of FREE ones to choose from, including:

 

CD Burner XP (highly recommended)
ImgBurn (also very good)
Deep Burner
Final Burner FREE
Ultimate CD/DVD Burner
Totally Free Burner

From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!

 

XPS M1730:

Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
8x Super-Multi DVD±RW
Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
Integrated 2MP Webcam
Dell Wireless 355 Bluetooth 2.0 Module
Intel Next-Gen Wireless-N Mini-Card
TV Tuner and Dell Travel Remote Control
4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)

230W AC Adapter / 9-cell Lithium-Ion Battery

Windows 7 Home Premium (64bit)

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slapshot32
1 Copper

Re: DVDs only recognized as 700MB?

FireBlade:

Thanks for the suggestion.  I tried CDBurnerXP, and it appears that I'm good to go.  Not sure why the Roxio software has decided to go south, but based on their unwillingness to help, suffice it to say I will never buy any of their aftermarket software.  Especially when this shareware version seems to do everything the Roxio software did, and then some.

Thanks again for the input!

JB

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