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soup334
Copper

Dell Inspiron E1505 problem with the DVD/ RW driver....please help

My computer will not read cds or dvds..... in the properties of the drive under the device status it says: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

 

I did what the troubleshoot said to do and it did not work..... also in the device manager by the device there is a yellow circle with an exclamation point.

 

i use windows xp home

 

please help

 

 

if you need more info i can give it............ thank you 

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4 Replies
Skybird
Diamond

Re: Dell Inspiron E1505 problem with the DVD/ RW driver....please help

Try this article for Windows XP ...............


http://support.microsoft.com/kb/314060/EN-US/

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Robin24k
Gold

Re: Dell Inspiron E1505 problem with the DVD/ RW driver....please help

If the KB article Skybird posted doesn't help, you're probably better off reinstalling Windows. The problem is not going to be easily fixed.

[View:http://i133.photobucket.com/albums/q74/robin24k/cv_sig.jpg]

 

Dell Latitude D620, Intel Core 2 Duo T7600 2.33GHz, 4GB RAM, 250GB Seagate Momentus 5400.4 HDD, 64MB Nvidia Quadro NVS 110M, Intel PRO/Wireless 3945 ABG, DVD±RW, Windows Vista Ultimate w/ SP1

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soup334
Copper

Re: Dell Inspiron E1505 problem with the DVD/ RW driver....please help

problem solved thank you
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Skybird
Diamond

Re: Dell Inspiron E1505 problem with the DVD/ RW driver....please help

You are welcome ..... works everytime it is tried ..... Best regards.
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