AndrewWalton
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Dell XPS PLDS BD-RE DH-481S

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I recently purchased an HD camcorder and am attempting to edit/burn blu-ray discs of the movies.  My computer is Dell XPS 420 Vista SP2.  The Blu-Ray drive that I am attempting to burn the movies with is an internal PLDS BD-RE DH-481S drive.  I have applied all driver and firmware updates.

I am using Adobe Premier Elements 8.0.1 to author the movies. I specify Preset = "H.264 1920x1080i NTSC Dolby" as the output for the Adobe Premiere burn.  I am using Verbatim BD-R 25 GB blanks.

I have posted my problem on the Adobe's Premiere Elements forum.  The consensus is that there may be a hardware or firmware issue with the Blu-Ray drive on my computer.

How do I determine if the Blu-Ray drive is the source of my problem?

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7 Plutonium

Re: Dell XPS PLDS BD-RE DH-481S

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Andrew,

I'm so sorry. I should have checked the model of your drive. You can write to CD and DVD media, but your drive can only READ blu ray discs. The good news is that you have two 5.25" bays and could easily add a BD-writing drive.

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7 Plutonium

Re: Dell XPS PLDS BD-RE DH-481S

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Hi Andrew,

Can you tell me more? Any error? Does Adobe start the burn and fail or what? Have you tried creating the file set and burning with another application?

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AndrewWalton
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Re: Dell XPS PLDS BD-RE DH-481S

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Adobe Premiere Elements 8 (PRE8) completes the encoding step successfully.  During the burn step, it produces an error - "Adobe Media Error Property Data Invalid".  Nothing is burned to the disc.  I am able to burn the movie to a 4.7 GB DVD successfully.

I next tried burning the blu ray movie using the software combination Phantom Burn (to produce a blu-ray ISO file) and Img Burn (to burn the disc).  ImgBurn errored with the following error log:

I 13:01:57 ImgBurn Version 2.5.8.0 started!

I 13:01:57 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)

I 13:01:57 Total Physical Memory: 3,142,688 KiB  -  Available: 1,751,616 KiB

I 13:01:57 Initialising SPTI...

I 13:01:57 Searching for SCSI / ATAPI devices...

I 13:02:04 -> Drive 1 - Info: PLDS BD-RE DH-4B1S 7D16 (FSmiley Happy (ATAPI)

I 13:02:04 -> Drive 2 - Info: PLDS DVD+-RW DH-16A6S YD12 (ESmiley Happy (ATAPI)

I 13:02:04 -> Drive 3 - Info: PHNTMBLT PHANTOM CD (GSmiley Happy (SCSI)

I 13:02:04 Found 1 DVD±RW/RAM and 2 BD-REs!

I 13:02:45 Operation Started!

I 13:02:45 Source File: C:\Users\Public\Videos\ISO_Files\GailValHD.iso

I 13:02:45 Source File Sectors: 685,296 (MODE1/2048)

I 13:02:45 Source File Size: 1,403,486,208 bytes

I 13:02:45 Source File Volume Identifier: GailVal

I 13:02:45 Source File Volume Set Identifier: 12345678        BDROM

I 13:02:45 Source File Application Identifier: BD Authoring

I 13:02:45 Source File Implementation Identifier: Developer

I 13:02:45 Source File File System(s): UDF (2.50)

I 13:02:45 Destination Device: [0:2:0] PLDS BD-RE DH-4B1S 7D16 (FSmiley Happy (ATAPI)

I 13:02:45 Destination Media Type: BD-R (Disc ID: VERBAT-IMe-000)

I 13:02:45 Destination Media Supported Write Speeds: 2x, 4x

I 13:02:45 Destination Media Sectors: 11,826,176

I 13:02:45 Write Mode: BD

I 13:02:45 Write Type: DAO

I 13:02:45 Write Speed: 4x

I 13:02:45 Hardware Defect Management Active: No

I 13:02:45 BD-R Verify Not Required: Yes

I 13:02:45 Link Size: Auto

I 13:02:45 Lock Volume: Yes

I 13:02:45 Test Mode: No

I 13:02:45 OPC: No

I 13:02:45 BURN-Proof: Enabled

I 13:02:45 Write Speed Successfully Set! - Effective: 17,983 KB/s (4x)

I 13:03:10 Filling Buffer... (40 MiB)

I 13:03:10 Writing LeadIn...

W 13:08:29 Failed to Write Sectors 4224 - 4255 - Reason: The request could not be performed because of an I/O device error.

W 13:08:29 Retrying (1 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (2 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (3 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (4 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (5 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (6 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (7 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (8 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (9 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (10 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (11 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (12 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (13 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (14 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (15 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (16 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (17 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (18 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (19 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

W 13:08:29 Retrying (20 of 20)...

W 13:08:29 Retry Failed - Reason: Invalid Address For Write

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7 Plutonium

Re: Dell XPS PLDS BD-RE DH-481S

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Andrew,

I'm so sorry. I should have checked the model of your drive. You can write to CD and DVD media, but your drive can only READ blu ray discs. The good news is that you have two 5.25" bays and could easily add a BD-writing drive.

AndrewWalton
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Re: Dell XPS PLDS BD-RE DH-481S

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Thanks for your help & expertise.

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7 Plutonium

Re: Dell XPS PLDS BD-RE DH-481S

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Glad to help.

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