cds7681
1 Copper

Disappearing DVD/RW (e:) drive

Anyone know why my DVD/RW (e:) drive disappears when I install iTunes?  I uninstalled iTunes and the (e:) drive came back and worked.  When I reinstalled iTunes, the drive disappeared and will not read cd's.  What gives? I own an Inspiron E1505 running VISTA.  Thanks for any help...  --c

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1 Reply
7- Thorium

Re: Disappearing DVD/RW (e:) drive

Hi, cds:

This is the infamous "upper and lower filters" problem. Follow the instructions in the CD/DVD FAQ under "code 39 error" and your drive will reappear. This is a well known problem among iTunes users.

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