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Disc drive won't accept discs in Dell Studio 1555 Laptop
My disc drive won't accept any discs I put in to it. It always spits it back out. The disc drive also makes loud, crunching type noises whenever I start or resume windows and when I try to put in a disc.
osprey4
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July 22nd, 2010 06:00
Hi Vellmike91,
Try this. Restart the system and boot to the utility partition (F12), then go to the diagnostics. With the laptop in the diagnostics window, try inserting a disc. Does it stay in or is it ejected? If it stays, try running the test on your DVD drive.
vellmike91
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July 24th, 2010 15:00
I tried that, but the disc was ejected.
osprey4
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July 24th, 2010 16:00
That drive definitely needs to be replaced. Is your laptop still under warranty?
vellmike91
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July 25th, 2010 22:00
I'm not sure if it's still under warranty. I bought it last July from my school's bookstore so I'm thinking it might still be under warranty. Worst comes to worst, I can just bring it to the tech place at my school and have them look at it when I go back next month.
osprey4
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July 26th, 2010 13:00
Vellmike91,
Ok, that's good. If you bought it through school, which I strongly recommend to all college students, they almost always give you 3-4 years warranty. So they should replace it with no problem.
In fact, my daughter wanted a Dell for school but her college only offered Lenovo (with on-site service). I told her you take what they service, and she's getting a Thinkpad!