Does the standard blu-ray burner on my XPS17 (l702x) burn dual-layer BD-R?

Hi,

Welcome to the Community.

Please provide a screen shot of the device manager with the information the optical drive installed on the system.

Open Device Manager by clicking the Start button > Control Panel >  System and Maintenance > Device Manager.‌   If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Please provide this information so that I can help you in a better way.

Thanks & Regards
Manshu S
#iworkfordell

Hi Manshu,

Here's the name of the drive: hl-dt-st bd-re bt10n.

If you can tell me how to post a screenshot, I will do that. Thank you!

From_inspiron_to_xps

Hi,

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Thanks & Regards
Manshu S
#iworkfordell

Hi,

The optical drive should be able to burn dual-layer BD-R at maximum speed of 4x.

Thanks & Regards
Manshu S
#iworkfordell

Hi,

I have the same laptop...and the same problem, Did you fix it ?

Thanks