EXTERNAL DVD-ROM ISSUE.

WE HAVE THE DELL XPS410 W/ WINDOWS XP, AND DELL EXTERNAL DVDROM DRIVES.

THE SYSTEM DOES NOT RECOGNIZE BLANK CD-R DVD-R DVD-RW OR CD-RW

IN EITHER EXTERNAL DRIVES. (D & E).

PREVIOUSLY RECORDED OR STORE BOUGHT DISCS WORK FINE.

I HAD A PEEK AT THE REGISTERS, BUT NOT KNOWLEDABLE TO DETECT ISSUES.

THE ERROR MESSAGE IS:

D:\is not accessable. Incorrect function. Name in the target box is not valid.

E:\ is not accessible. Incorrect function. Name in the target box is not valid.

I ran a Trend Micro check. No issues.

THANKS IN ADVANCE.

GERRY