RelicDelic
1 Copper

Empty optical drive ejects randomly (every 2-15 mins)

I'm having a problem with my recently purchased Studio 1535 laptop....

 

Specs:

 

Vista Home Premium (SP 1) (32-bit)

Intel Core2Duo T5750 (2GHz)

4Gb RAM

 

The problem is that every now and then I hear the optical drive make an eject sound, even though there is no disc in it. It doesn't seem to happen when a disc is inside ...I can play CD albums without them ejecting mid play.

 

I don't think the behaviour is a serious problem (the noise that the drive makes sounds more or less like a normal eject mechanism). However, it's quite annoying and disconcerting, and I don't think it's 'normal' because we have another Studio 1535 (exactly the same specs) that doesn't behave like this.

 

If anyone can help me rectify this behaviour I'd be extremely thankful!

 

Thanks,

 

Marc

Message Edited by RelicDelic on 09-06-2008 11:43 AM
0 Kudos
21 Replies
Elchfaenger
1 Nickel

Re: Empty optical drive ejects randomly (every 2-15 mins)

Yes, i got just the same problem on my Inspiron 1525.

It makes sense that the OS accesses the DVD-drive when booting, logging on, etc., but it also checks the drive randomly about every 15 mins. About every second time, it gets ejected, too. 

 

Thanks to that I couldn't burn a single DVD till now, VERY annoying Smiley Mad

 

0 Kudos
Freehb
1 Copper

Re: Empty optical drive ejects randomly (every 2-15 mins)

Had anyone found a solution to this issue? My fiance just received this laptop, and loves everything about it....

 

....except for this constant 'attempts' to eject.

 

Any thoughts? 

 

Thanks in advance,

Freehb

0 Kudos
Elchfaenger
1 Nickel

Re: Empty optical drive ejects randomly (every 2-15 mins)

Well on my Inspiron 1525 updating the drive's firmware helped. Was available at the Dell website in my case.
0 Kudos
Squeakygoose
1 Copper

Re: Empty optical drive ejects randomly (every 2-15 mins)

Count me in also. I get the ghostly ejects throughout the day but it's really bad when I resume from hibernate. Then I get 6-8 eject attempts in a row, really annoying...

 

I have a Studio 15 (the new one with the touch sensitive buttons)

0 Kudos
Anonymous
Not applicable

Re: Empty optical drive ejects randomly (every 2-15 mins)

I have heard that disabling the Flash Cache Module in the BIOS fixes this issue. Please try it and post back how it goes.

 

  1. enter setup (BIOS) by hitting F2 at power up.
  2. navigate to Device Info under the System Info section.
  3. press enter, and change the Flash Cache Module to disabled.
  4. reboot.
  5. shut down, pull the battery and ac adapter, press the power button.
  6. put battery and ac adapter back and reboot.
  7. let us know how it goes.
Message Edited by DELL-Bill B on 10-09-2008 11:49 AM
0 Kudos
Squeakygoose
1 Copper

Re: Empty optical drive ejects randomly (every 2-15 mins)

Thanks Bill, I have jsut implemented your fix. I'll give it a few days to see if has any effect and will report back.
0 Kudos
Squeakygoose
1 Copper

Re: Empty optical drive ejects randomly (every 2-15 mins)

Ok, I just sat through 7 eject attempts in a row. It doesn't look like the fix had any effect.

Just to clarify my exact issue, the eject light comes on during the Dell splash screen after resume and stays on until Vista loads, the eject attempts come around the time the vista login screen displays, they continue until the light goes out.

0 Kudos
Anonymous
Not applicable

Re: Empty optical drive ejects randomly (every 2-15 mins)

Hmm. OK. Let's update our BIOS's <ADMIN NOTE: Broken link has been removed from this post by Dell> and see what happens.

0 Kudos
Squeakygoose
1 Copper

Re: Empty optical drive ejects randomly (every 2-15 mins)

Went through that twice with Dell support last week...
0 Kudos