Storage, Drives & Media

2 Bronze

Error code when ran a diagnostic test on my CD\DVD drive! Does not read disks!!!

Error Code 0148         

Msg: Error Code 2000-0148          

Msg: Hard\Optical Drive 0 - incorrect status: 1A Error 

Register: 0020H

Sens information: (02-0401)

Sense data: 70h, 00h, 02h, 00h, 00h, 00h, 00h, 0Ah, 00h, 00h, 00h, 00h, 04h, 01h, 00h, 00h, 00h, 00h

My CD\DVD Drive does not read disks when inserted into the drive. It will try and then it just stops. I ran a test without a CD in the drive and the diagnostic passed. Then I put a DVD into the drive, ran the test and it failed and gave me that error message.

Dell XPS 420

Replies (3)
7 Gold

If you ran the test using a data DVD (not movie DVD) and received
the error, it is telling you the drive has failed.  Most likely the
DVD laser has failed.  Time to replace the drive.

2 Bronze

Try booting to the Operating system disk. I've assumed that you've reseated the drive to ensure its connected properly, if you're unable to boot to the disk I suggest that you use dell.com/chat and get it resolved. be sure to mention what you've done. ^-^

Let me be very, very clear. You do NOT want to click Here.  

2 Bronze

Thanks guys. Yeah, I talked to a Dell member and we did a session with him\her controlling my screen. The problem is that the Drive has failed and they are coming to replace it. Thank God for warrantys. FREEE! :)

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