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Factory Recovery Media
USB Flash Drive not recognized! "This feature not supported by your operating system. Please use external USB hard drive". This surely can not be right!
OS is windows 8.1. PC is XPS 18
Dell Backup and Recovery version 1.8.1.71
Premium license purchased and installed yesterday. Spent all day today trying to recognize USB flash drive!
osprey4
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4 Operator
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July 16th, 2015 17:00
Hi Tyrosmick,
What are you trying to do? Create a recovery USB flash drive? It would really be helpful if you provided more details.
tyrosmick
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July 17th, 2015 01:00
You are correct. I have attached a screen shot.
tyrosmick
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July 17th, 2015 01:00
You are correct. I have attached a screen shot.
1 Attachment
Dell First Launch Setup.jpg
tyrosmick
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July 17th, 2015 04:00
Sandisk Cruzer Slice 64GB
ejn63
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July 17th, 2015 04:00
What capacity is your flash drive?
ejn63
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July 17th, 2015 16:00
When you open DBAR, wait until it loads - then connect the flash drive. The drive needs to be repartitioned and formatted as part of the backup schema as well.
If you still get nothing, try one of the other USB ports.
tyrosmick
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July 18th, 2015 01:00
Done all this about 6 times! Though I have paid for premium, I think I'll have to look for other software that does what it is supposed to do! Not happy!
flobi
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August 20th, 2015 23:00
These directions do not work.
flobi
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August 21st, 2015 00:00
Considering how long it takes to start the program, I'm impressed you didn't throw the PC at a wall after the third time.