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December 12th, 2014 04:00

Failing hardrive

I want to upgrade my hard drive it is failing. I dont have an original cd for windows 7 how can i copy operating system on to new drive

1 Rookie

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87.5K Posts

December 12th, 2014 04:00

You cannot - you'll either need to start with a Windows 7 ISO image (download from digital river) or contact Dell to purchase a copy of the recovery media.

7 Technologist

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16K Posts

December 14th, 2014 17:00

See here, you should be able to update Dell Backup and Recovery to the latest version and use it to make a Recovery USB:

http://dellwindowsreinstallationguide.com/dell-backup-and-recovery/

However its likely too late to do this because of the shape of your hard drive. To download Windows 7 and clean install see here:

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/a-clean-install-of-windows-7/

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