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G. Milkyway
Bronze

Firmware Update for DELL Inspiron N4010

Hi everyone,

After replacing the hard drive of my laptop model DELL Inspiron N4010 with Momnetus XT, model ST95005620AS, I have got the problems; the drive produces annoying sounds (freeze and clicks) and high temperature during operation. SeaTool provided by Seagate reports no errors, and I've already follow the instructions suggested by Seagate Technical Support to make a clean installation of the Windows, but nothing is improved. Smiley Sad

I'm searching on this site for the Firmware updated released by DELL, but I could find only as shown in the link, and it's not compatible with my computer. http://www.dell.com/support/drivers/us/en/04/DriverDetails/DriverFileFormats?c=us&s=bsd&cs=04&l=en&D... 

Does anyone know other sources, or does DELL only provide this update to the models listed in the link?

Thanks so much in advance,

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11 Replies
osprey4
Diamond

Re: Firmware Update for DELL Inspiron N4010

Hi G. Milkyway,

Did you purchase the drive from Dell? There is no reason why the commercial Seagate firmware will not work.

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G. Milkyway
Bronze

Re: Firmware Update for DELL Inspiron N4010

Hello Osprey4,

No, I did not buy it from DELL. It is the upgraded one that I bought from Seagate distributor.

The problems with the drive, ST95005620AS, are that it produces noises (freezes, and especially clicks), and high temperature. The firmware of the drive is already up to date (SD28).

Seagate Technical Support suggested me to contact DELL for the latest firmware that could fix the problems, but I could not find the correct one for my model, DELL Inspiron N4010.

Best regards,

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osprey4
Diamond

Re: Firmware Update for DELL Inspiron N4010

Dell is not going to provide firmware for a retail drive. I'm surprised Seagate responded that way.

I think you're right to worry about the clicks, freezing and temps. Make sure you've got current back-ups (of course, this is standard procedure) and test the drive once in a while. I think they give you a 3 or 5-yr warranty.

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G. Milkyway
Bronze

Re: Firmware Update for DELL Inspiron N4010

Dear Osprey4,

The drive is a 3-year warranty.

Do know whether DELL has released any new Firmware update for Momentus, ST9320423AS, of DELL Inspiron N4010? This drive came with the firmware D005SDM1. Is it the current one or not?

Best regards,

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osprey4
Diamond

Re: Firmware Update for DELL Inspiron N4010

I only saw one f/w listed for that model drive, so I assume there's no update.

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G. Milkyway
Bronze

Re: Firmware Update for DELL Inspiron N4010

Dear Osprey4,

Thank you so much indeed.

I just wonder whether this DELL, Inpiron N4010, supports SSD or not. Can you tell me and show any relevant information? And if yes, how to restore the factory recovery image on SSD? Or it needs a clean installation?

Thank you,

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osprey4
Diamond

Re: Firmware Update for DELL Inspiron N4010

Yes, your laptop supports an SSD hard drive. No, you cannot copy the restore partition. Instead, you should create a set of recovery DVDs. To use an SSD, you need a firmward update to add TRIM support, as described here.

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G. Milkyway
Bronze

Re: Firmware Update for DELL Inspiron N4010

Thank you.

I have a set of recovery DVDs created by using software, Dell DataSafe Local Backup, provided by DELL since I first used my computer (no partition created at that time). So you mean that I can use these DVDs to install/restore Windows on an SSD, right?

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osprey4
Diamond

Re: Firmware Update for DELL Inspiron N4010

Yes, that should work.

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