ppaula40
1 Copper

HDD Failure after 13 Months!

How long is a hard drive guaranteed for? I bought a Dell Inspiron 15r se in December 2012. My Warranty expired in December 2013 and HDD has today failed (error code 2000-0142 ePSA). Has anyone else had similar problems with this type of laptop?
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7 Replies
8 Krypton

RE: HDD Failure after 13 Months!

How long is a hard drive guaranteed for? I bought a Dell Inspiron 15r se in December 2012. My Warranty expired in December 2013 and HDD has today failed (error code 2000-0142 ePSA). Has anyone else had similar problems with this type of laptop?

 
ppaula40
 
For only the length of the hard drive's, or the Laptop's warranty.
 
I've had new hard drives fail in less that 30 days.
 
With Laptops, I've found it always best to buy the longest warranty available, when purchasing it.
 
Bev. 

 

 


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Dataq
1 Copper

RE: HDD Failure after 13 Months!

Hi,

Hard drives usually come with a 3 to 5 year Manufacture warranty. Unfortunately this does not cover loss of data.  There is usually a 1 year Vendor warranty, this should not affect your manufacture warranty. Like all hard drives they are a piece of electronic equipment that can go at any time. We see many hard drive come into us for data recovery that the users may have had for only a short time. The secret is to make sure you have a good back up in place.

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8 Xenon

RE: HDD Failure after 13 Months!

Actually 3- to 5-year warranties are now almost exclusively the province of high-end or enterprise drives.  1- or 2-year warranties are most common on aftermarket consumer-grade hard drives.

Read into that what you will - the hard drive market is dominated by just two large players (WD, Seagate) plus one smaller one (Toshiba).

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ppaula40
1 Copper

RE: HDD Failure after 13 Months!

Thanks, I'll check the manufacturer warranty emoticon.Smile.title

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8 Krypton

RE: HDD Failure after 13 Months!

Thanks, I'll check the manufacturer warranty emoticon.Smile.title

 
ppaula40
 
If the hard drive, is an after market drive you purchased, then there should be a manufacturer's warranty on it, but if the hard drive was installed in the computer when you purchased it from Dell, then it has a Dell warranty.
 
Bev.

 


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jimroad471
2 Iron

RE: HDD Failure after 13 Months!

if dell covers it, ask 'em to replace it with a western digital HD.... if the HD is a seagate and they have a warranty, dont use it!!!!..you'll just get another seagate. i would take an Hitachi before a seagate anyday...

anyway

good luck

Yours Truly.

James

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Dataq
1 Copper

RE: HDD Failure after 13 Months!

In the Data Recovery field we see all types, and there is no trend towards a specific manufacture. Based on this we recommend anyone out there to make sure a backup is in place asap. A hard drive can fail within the first week irrelevant of make.

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