HDD Failure after 13 Months!

How long is a hard drive guaranteed for? I bought a Dell Inspiron 15r se in December 2012. My Warranty expired in December 2013 and HDD has today failed (error code 2000-0142 ePSA). Has anyone else had similar problems with this type of laptop?

Hi,

Hard drives usually come with a 3 to 5 year Manufacture warranty. Unfortunately this does not cover loss of data.  There is usually a 1 year Vendor warranty, this should not affect your manufacture warranty. Like all hard drives they are a piece of electronic equipment that can go at any time. We see many hard drive come into us for data recovery that the users may have had for only a short time. The secret is to make sure you have a good back up in place.

Actually 3- to 5-year warranties are now almost exclusively the province of high-end or enterprise drives.  1- or 2-year warranties are most common on aftermarket consumer-grade hard drives.

Read into that what you will - the hard drive market is dominated by just two large players (WD, Seagate) plus one smaller one (Toshiba).

Thanks, I'll check the manufacturer warranty :emotion-1:

Thanks, I'll check the manufacturer warranty :emotion-1:

if dell covers it, ask 'em to replace it with a western digital HD.... if the HD is a seagate and they have a warranty, dont use it!!!!..you'll just get another seagate. i would take an Hitachi before a seagate anyday...

anyway

good luck