HL-DT-ST DVD+-RW GU90N reads all discs but will not burn

Hi Iamthunda,

Please try the procedure described here.

this command was accepted but it did not solve my problem

Yes it does. It even attemps to burn. The process always ends right after it begins and says that the burn failed. Unknown error

When you insert a blank CD or DVD, does the drive detect that an empty disc is in the drive?

I am having the same problem with the same disk drive.  It can read just fine but will not burn.  Process ends right after it begins.

I apologize for the lack of detail.  I am unable to burn audio CD-Rs using iTunes, Winamp and Power2Go.  I have tried blank Memorex and Sony CD-Rs, neither work.  I will try the Nero InfoTool and see if I can find anything out.

Ok, that error isn't much help. You'll need to provide more detail about the program you're using to burn, the media (CD, DVD+R, DVD-R) and brand/speed or the media, and the type of disc (audio CD, video, data, etc.). One suggestion would be to try the Nero InfoTool to diagnose the problem.

i believe this problem is due to the windows updates. when i first created this post i lost my burning capability after a windows update. another update corrected that problema week or two later. if im not mistaken that was may 2014.  in december we received another update which caused the same problem to occur again. i have been able to burn about 2 cds since the update but i still have know idea how to correct the problem.

i downloaded the nero infotool now what info do you need me to add to this post?

Apologies for replying to an old post.  I also have this same problem.  I am using Cyberlink Power2Go and have also tried windows media player.  I seem to be able to write DVDs but not CDs.

I've also tried the Microsoft fix above with no luck.

Could someone suggest what I need to do to fix this issue.

Hi Cooks43,

What model is your Dell and what operating system do you have? Can your drive read CDs with no trouble?

I have the same problem. After windows update my ROM is not working.

*Dell Inspiron 15 3542

*Windows 8.1

Hi Chadrueul,

Did you try Fixit? Did you try any of the suggestions made above in this thread? Did you try anything?

Hello, 

I have a Dell Inspiron 15 with an Intel i5 (5th generation) 5558. My CD/DVD drive is HL-DT-ST DVD+- RW GU90N operating on Windows 10 64-bit. I purchased this laptop in December 2015. I have been trying to reproduce music and I have noticed that the driver stops. When I go to the control panel to see what's happening the next message is given to me:

"Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer."

I have tried uninstalling the driver but the problem returns. 

I hope your comments.

HI salvadorpiano,

Please try the hardware troubleshooter first, then post back with the outcome as well as any messages you get. Don't just say, "It didn't work", but describe what happened and any indication as to what the troubleshooter did.

HI there, this is the only post I found online where there is an open chat about the disc drive Im using.

HL DT ST GU 90 N (DVD RW Drive D:) on my computer. It does not always read Cd's - lockes out as soon as I am ripping something onto the computer from the cd...

It wont take any DVDs to read nor for burning... I tried a lot to fix it - I do have an external one now... but I still would love and enjoy to have that going....

Please help if you can - I would be really happy.

Thank you everybody,

Grandioso