hard drive targeted read test failed when tested with dell support center, have been experiencing crashing anyone have any ideas what this means?
It helps to include the computer model and the version of windows that's installed.
What was the error message?
Have you tried running Dell Diagnostics extended test on the hard drive?
Dell Studio 1558
The screen froze and pc crashed and rebooted with a black screen saying something about no Operating system detected,
i powered off and powered on again and it works for a bit and crashes again
what exactly is a the dell diagnostics test ? i ran a dell support centre test and it reported thatthe Hd failed a targeted read test with no more info
ok what do u propose i do?
If you have a Dell warranty in effect on the laptop, then you need to contact Dell's Technical Support for the replacement.
No warranty, you need to buy the hard drive, install it and reinstall the operating system and drivers.
If you don't think you are capable of replacing the hard drive and reinstalling windows, take the laptop to a local computer repair shop for the repair.
If you reside in the US and are the registered owner of the computer, a disc containing the factory-installed operating system specific to your system, can be requested from HERE.
Note: Dell may charge for the disc.