Davarco
1 Nickel

Hard drive failure, software loss

After a hard drive failure on my dell inspiron n5110, I was not pleased after I had to disassemble the computer down to the motherboard, and was not happy at all. I even may have to buy windows. This itself is very expensive, but I am extremely angry that I also lost 300 dollars on software such as microsoft office and adobe photoshop and etc. I would like to ask what dell does about this.

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2 Replies
Davarco
1 Nickel

Re: Hard drive failure, software loss

I will be extremely angry if I do not get an answer.

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Re: Hard drive failure, software loss

Hi Davarco,

It is unfortunate that the computer had a hard drive failure.  You may use the below link to install all the factory installed applications:

http://dell.to/15D2vwF

Also send me the system service tag via private message. I will check and let you know what can be done for MS office and adobe.

To send a private message, click on my user name and select start conversation.

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

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