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March 20th, 2016 02:00

Hard drive failure

So, I have a Dell laptop (Dell Inspiron N5110) which I had for 5 years which has a Seagate 500GB hard drive (ST9500325AS).

Yesterday, while the laptop was turned off it fell of my desk (2.3 feet) and hit the carpet.

I plugged it back in and it started up just fine. No problems, nothing.

After that i launched up a game (Team Fortress 2 to be exact) and while I was playing the game suddenly froze and the hard drive was making a not so loud grinding noise. That lasted for about 5 seconds and after that the game unfroze and the hard drive wasn't making that sound again.

I got a little bit scared, so i opened up HD Tune Pro and did a full Error Scan. While it was doing the test i could hear a faint high pitched noise coming from the hard drive when I put my ear on the laptop. The weird thing was that the noise was in a pattern (I don't remember the pattern) and it was repeating the same noise pattern till the end of the Scan. The scan results were fine with no damaged sectors. After that i did a File Benchmark (Read and Write speed) for 200MB and the results were:

Read: 63485 KB/s

Write: 61965 KB/s

The laptop is functioning fine, but I need to know what was the problem.

March 21st, 2016 05:00

Hi Techie214,

It may be the symptoms of hard disk crashed.

Hard disks are extremely fragile and dropping hard disk can be fatal, dropping the hard disk can damage to its parts like the platters, read/write arm, spindle and other component.There can be many reasons which are categorized as, logical crash, logical *** physical crash and physical crash. A physical case may appear if:

  • Computer not detecting the Hard disk
  • Drive not spinning (no power)
  • An excessively hot drive
  • An abnormal ticking noise whilst the drive is reading data
  • A loud clicking or grinding noise

Don't try to open the hard disk by yourself, it may damage your drive further, and you may lose your data permanently. In that case you have to contact or consult with the Data Recovery Experts and after the diagnosis of your laptop they will provide you the exact reason.

3 Posts

March 26th, 2016 03:00

Thanks! but I have a question. What kind of hard drive does the Dell Inspiron N5110 use and should I backup the data to another hard drive (new) and replace the damaged one because the hard drive very rarely freezes and i think it can last a full backup , or should I ask a specialist to do a backup and replace the hard drive?

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34.2K Posts

March 26th, 2016 04:00

Hi Techie214,

Your laptop takes a standard SATA laptop (2.5") drive. Any electronics store or internet retailer sells them. You can probably clone your old drive at this point by creating an image into an external backup drive. Then restore that image to the new drive. I personally use Acronis for backup but there are plenty of options.

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87.5K Posts

March 26th, 2016 06:00

The drive in this model is far from easy to replace -- you may want to see what's involved;

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before you decide on a repair path.

3 Posts

March 26th, 2016 07:00

I have disassembled the laptop before to clean out the fan, but anyway Thanks! :emotion-2:

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