Highlighted
Chaney78
Copper

Hitachi hard disk clicking / ticking FIX

Hi everybody,
 
I'm posting this for 2 reasons
1) for dell for replacing my cliking hard disk so promptly (but alas did not fix the problem)
2) to help keep everybody sain that has ticking hard drives like i did :-)
 
Like I said, dell replaced my hitachi 60gb hard disk, but the new one ticked just like the old one..... so i went looking for myself.  So over to hitachi.com i found a program called feature tool (do a search).  This program is a biatch to use, especially if you don't have a floppy drive, it wants to create a bootable floppy.  I had to use the ol' desktop to create a floppy.  Then i copied the files to a usb drive which the inspiron can read from dos.  Now you have to get a hold of a Bootable Dos CD as the program will not run from windows.  After booting to dos, run the ftool.exe program.  It will allow you to change several of the hitachi's settings.  The two we need are "accoustic level" and "Power usage"
 
Turn "accoustic level" all the way down to quietest, and pump "power usage" all the way up to maximum.  BTW the hard disk clicking has something to do with power saving features thats why it doesn't when at maximum power usage.  Save, reset computer, fixed!
 
If anyone can't create a floppy because of a lack of one, i can email just the files you need, except the bootable CD you will have to get urself.  I dunno if you can pm me on this forum, but if you can get your email to me i will glady reply.
 
When people have success with this program, please post here i'm sure it will work for everyone else.
 
Cheers, Chaney.

Message Edited by Chaney78 on 04-11-2005 03:45 AM

0 Kudos
30 Replies
BONE SAW
Bronze

Re: Hitachi clicking / ticking FIX

WOW !!  Cool little Tool !!  I don't have the ticking, or any other issues with my drive, but I like being able to boost performance wherever I can.
Thank you Chaney78 for the infos !!!
 
BTW, Like you, I had to create the floppy on my desktop, then I copied the files to a bootable USB pen drive, and it works great !!
0 Kudos
Chd7
Bronze

Re: Hitachi clicking / ticking FIX

Thank you all for posting this useful information. I had this ticking issue with my new laptop. I am going to try the method you suggested.

I had a USB drive, but how to make my USB drive bootable?

 

0 Kudos

Re: Hitachi clicking / ticking FIX

Hi,


Can you please mail me those files i can burn them on to a CD boot with that and try.i also get a slight hissing noise when i pull my scroll bar when browsing,I have a Dell Inspiron 8600 with 30 GB HDD

My email id is girish_g_rao@yahoo.com

 

Thanks

Girish

0 Kudos
schaki
Silver

Re: Hitachi clicking / ticking FIX

Thx so muchSmiley Happy, but, why not a link?
 
It's also worth to test the power booster, I haven't done it yet, but will do it later today.
0 Kudos
Chaney78
Copper

Re: Hitachi clicking / ticking FIX

Hi Schaki, thanks for the link.  Is the power booster you refer to the power consumption level?  I turned the power usage all the way up to fix the clicking problem.  The reason is newer hitachi drives have a power saving feature that causes the heads to load/unload, causing the clicking.  I doubt turning power usage all the way up would affect battery life much, but in my case i think sanity is worth the extra battery usage.

Chd7 > i'm not sure how to make a usb drive bootable, i just use an old dos boot cd i had laying around.  If you don't have one do a search for one on the net, i think there is plenty of free image downloads.

This is a difficult fix especially for novice users, Hitachi should make a windows compatible version, that would be much easier for everybody.

0 Kudos
Chd7
Bronze

Re: Hitachi clicking / ticking FIX

I finally bought a USB floppy drive so that I could boot my laptop and run this program from the floppy. Unfortunately, it does not work for my cliking / ticking issue.

I also would like to ask that after your fix, will your hard drive indicator light still flash every 2-3 seconds? For my laptop, it seems the laptop hard drive is always working. Even though I am not doing anything, the hard drive indicator light will still flash every 2-3 seconds. This is where the clicking noise come from.

I also checked the CPS usage (ctrl + alt + delete, then choose performace tab). Not surprisely, the CPS usage is never be 0% even though I am not doing anything.

I have done enough with this clicking noise and will call Dell customer service to schedule a return tomorrow.

 

0 Kudos
JersWork
Gold

Re: Hitachi clicking / ticking FIX

Have you turned off the Windows Indexing feature?  If not,  that would explain the constant HD activity.
0 Kudos
Chd7
Bronze

Re: Hitachi clicking / ticking FIX

Could you tell me how to turn off the windows indexing?

Thanks,

CHD7

0 Kudos
JersWork
Gold

Re: Hitachi clicking / ticking FIX

Open "My Computer" and right-button click on the drive.  Go down to "Properties" and there is a check box at the bottom to enable/disable indexing.

If you want to force it off for all drives in your system,  you can go to the services and disable the "Indexing Service" to diable indexing on all drives.

0 Kudos