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I am not able to use my DVD CDR drive
When I go into devices to look at it, it shows as unavailable the following message is there. Can someone tell me how to fix this?
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
shesagordie
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February 1st, 2014 19:00
barbwilkerson42
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February 2nd, 2014 08:00
Thank you very much. When I followed the instructions, the drive is back and available. Really appreciate the help. I spent 2 days trying to fix it unsuccessfully, just a few minutes with your instructions and it was done.
barbwilkerson42
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February 1st, 2014 20:00
The Version of Windows is Windows 7, the laptop is a Dell Inspiron N5040
shesagordie
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February 1st, 2014 21:00
barbwilkerson42
Try using the procedures for Code 19 Win 7, listed here:
http://social.technet.microsoft.com/Forums/windows/en-US/0c39bd2a-3949-4c25-8e01-4ec10fed3965/cdrom-drive-code-19-on-windows-7?forum=w7itprohardware
Bev.
shesagordie
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February 2nd, 2014 08:00
barbwilkerson42
Pleased to hear the issue is resolved and thank you for the heads up.
Bev.
devashis
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January 5th, 2020 04:00
inspiron 15, i3