ross_38
1 Copper

I screwed up by updating from DELL the firmware for my Sony DVD+-RW DW-D56A

and now it does not operate....so what do I have to do to get it back operating...

I cannot restore it and I am not sure if I want to "RESTore to Factory settings" just incase it won't work and then I can't install software to protect my system or any other DVDsoftware..

Someone on another board suggested I obtain PFS2...firmware....

Any suggestions on what I should  "precisely / exactly " do , step by step to get my Laptop Sony DVD +- RW DW-56A  working...

Thanks in advance ...

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16 Replies
7- Thorium

Re: I screwed up by updating from DELL the firmware for my Sony DVD+-RW DW-D56A

Hi, Ross:

The first thing we need to do is figure out if the firmware update has damaged the drive. For that, I suggest running the Dell diagnostics. See my toolbox (click below) for the link. If the drive either does not pass the test or does not show up in the list of devices, then it's probably dead.

Let me know what you find.

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ross_38
1 Copper

Re: I screwed up by updating from DELL the firmware for my Sony DVD+-RW DW-D56A

There is no link i see to Toolbox, but i did run dell diags on the hd and it came up with a read eorror  and when i check the properties box onn the Sony DVD 56a

it states

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Click Troubleshoot to start the troubleshooter for this device

 

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Skybird
5 Iridium

Re: I screwed up by updating from DELL the firmware for my Sony DVD+-RW DW-D56A

Try the appropriate Microsoft article for your operating system ............

If you are using Windows XP ..............

http://support.microsoft.com/kb/314060/EN-US/

If you are using Windows Vista ............

http://support.microsoft.com/default.aspx/kb/929461

This should clear the error, then see if the drive will read a disc.
If it will not read a disc, once again run the Custom Diagnostics to
see the results.

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7- Thorium

Re: I screwed up by updating from DELL the firmware for my Sony DVD+-RW DW-D56A

Had I known it was just the old code error...

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ross_38
1 Copper

Re: I screwed up by updating from DELL the firmware for my Sony DVD+-RW DW-D56A

What do u mean   is there  a fix for this as i can not read or play CD or dvd and not sure if i can burn any more either

I ran the Windsow Fix it and it is in the attached fiel..

Then as it states it is diabled i went tothe device manager and it showed enable, so i disable and then enable but it still won't work.....any suggestions

thanks

CD/DVD Reading and Writing Publisher details
Issues found
Detected
Uninstall device
Succeeded
Rescan devices
Not Run
 
Fixed
Rescan devices
Succeeded
Issues checked
Checked
Checked
Checked
Issues found Detection details
6
Device is not working properly (SONY DVD+-RW DW-D56A) Detected
This device is experiencing a problem that is preventing it from working properly
6
CD/DVD drive is not detected Fixed
The drive is missing or disconnected
Issues checked Detection details
6
Class filter drivers are corrupt Checked
One or more class-specific filter drivers are missing/corrupt
6
Device filter drivers are corrupt (SONY DVD+-RW DW-D56A) Checked
One or more device-specific filter drivers are missing/corrupt
6
Drive is disabled (SONY DVD+-RW DW-D56A) Checked
The CD/DVD drive have been disabled in Device Manager
Detection details
Publisher details

 

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ross_38
1 Copper

Re: I screwed up by updating from DELL the firmware for my Sony DVD+-RW DW-D56A

I ran the FIX it for XP and this is the result, then i checked device manager and disabled and re enabled the dvd but it sill has the error ! in yeallow

so what now

thanks

 

theh Fix it report:

CD/DVD Reading and Writing Publisher details
Issues found
Detected
Uninstall device
Succeeded
Rescan devices
Not Run
 
Fixed
Rescan devices
Succeeded
Issues checked
Checked
Checked
Checked
Issues found Detection details
6
Device is not working properly (SONY DVD+-RW DW-D56A) Detected
This device is experiencing a problem that is preventing it from working properly
6
CD/DVD drive is not detected Fixed
The drive is missing or disconnected
Issues checked Detection details
6
Class filter drivers are corrupt Checked
One or more class-specific filter drivers are missing/corrupt
6
Device filter drivers are corrupt (SONY DVD+-RW DW-D56A) Checked
One or more device-specific filter drivers are missing/corrupt
6
Drive is disabled (SONY DVD+-RW DW-D56A) Checked
The CD/DVD drive have been disabled in Device Manager
Detection details
Publisher details

 

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Highlighted
ross_38
1 Copper

Re: I screwed up by updating from DELL the firmware for my Sony DVD+-RW DW-D56A

I ran the FIX it for XP and this is the result, then i checked device manager and disabled and re enabled the dvd but it sill has the error ! in yeallow

so what now

thanks

 

theh Fix it report:

CD/DVD Reading and Writing Publisher details
Issues found
Detected
Uninstall device
Succeeded
Rescan devices
Not Run
 
Fixed
Rescan devices
Succeeded
Issues checked
Checked
Checked
Checked
Issues found Detection details
6
Device is not working properly (SONY DVD+-RW DW-D56A) Detected
This device is experiencing a problem that is preventing it from working properly
6
CD/DVD drive is not detected Fixed
The drive is missing or disconnected
Issues checked Detection details
6
Class filter drivers are corrupt Checked
One or more class-specific filter drivers are missing/corrupt
6
Device filter drivers are corrupt (SONY DVD+-RW DW-D56A) Checked
One or more device-specific filter drivers are missing/corrupt
6
Drive is disabled (SONY DVD+-RW DW-D56A) Checked
The CD/DVD drive have been disabled in Device Manager
Detection details
Publisher details

 

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7- Thorium

Re: I screwed up by updating from DELL the firmware for my Sony DVD+-RW DW-D56A

Ross:

This is a very common issue.

In the CD/DVD FAQ (link below), there are separate instructions for XP and Vista. Make sure you click the link that corresponds to your operating system. The "fix it" article is only for XP.

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ross_38
1 Copper

Re: I screwed up by updating from DELL the firmware for my Sony DVD+-RW DW-D56A

Hi,  I ran the Fix it program and these are the results, and in the device manager I still have the yellow !  code 41  and i did the F12 and ran the diag for the DVD and it passed all the tests so i ran it two more times and it passed all...???

these are the results from the fix it :

CD/DVD Reading and Writing Publisher details
Issues found
Detected
Uninstall device
Succeeded
Rescan devices
Not Run
 
Fixed
Rescan devices
Succeeded
Issues checked
Checked
Checked
Checked
Issues found Detection details
6
Device is not working properly (SONY DVD+-RW DW-D56A) Detected
This device is experiencing a problem that is preventing it from working properly
6
CD/DVD drive is not detected Fixed
The drive is missing or disconnected
Issues checked Detection details
6
Class filter drivers are corrupt Checked
One or more class-specific filter drivers are missing/corrupt
6
Device filter drivers are corrupt (SONY DVD+-RW DW-D56A) Checked
One or more device-specific filter drivers are missing/corrupt
6
Drive is disabled (SONY DVD+-RW DW-D56A) Checked
The CD/DVD drive have been disabled in Device Manager
Detection details
Publisher details
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