SUE1616
1 Copper

IDE SYSTEM TEST

Today when I got up I went to my computer and had a black screen and it said something like cannot locate you OS.  I ran sympton tree tes on the os and received numerous error codes on the IDE read test; smart test and verify test.  Does this mean my hard drive has crashed and all I need to do is purchase another one? I've tried booting with the OS disk and it does not work in addition I ran a diagnostic test and it does not recognize the hard drive.

I do not want to go through all the work of installing a new hard drive to find out it's my mother board or something else.  The computer is a Dell Dimension 4600 and is 5 yrs old.

 

0 Kudos
1 Reply
8 Krypton

Re: IDE SYSTEM TEST

SUE1616  

From your description, it sure sounds like the hard drive has failed, especially as diagnostics does not recognize the hard drive.

Bev.

 

 


If my answer was helpful, please click: Kudos
Forum Member since 2001
I am not employed by Dell

0 Kudos