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INSPIRON 1750 RECOVERY ISSUES...
hi; my laptop was full of virus and crashed, ive been trying to recover but the system wont allow it showing a black screen running data info over n over what should i do??????
osprey4
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January 27th, 2014 17:00
Hi Urztrully,
Please boot to your Dell drivers and utilities disc and run the Dell diagnostics on your hard drive to determine if there is a hardware problem first.
To test your hard drive using your Dell Drivers and Utilities disc:
1. Reboot your system. When you see the Dell logo, hit F12 to enter the boot menu.
2. Insert the Dell Drivers and Utilities disc in your CD/DVD drive.
3. Pick the option to boot from the CD/DVD drive.
4. You will be prompted to hit any key to continue booting from the CD/DVD drive.
5. You will be prompted to hit 1 to run the Dell diagnostics. You may see two such menus.
6. Select Test System.
7. Select Custom Test.
7. Use the arrow keys or mouse to select your hard drive.
9. Click Run Tests.
10. Write down any error messages.