Sumni
1 Nickel

Inspiron 15 5559 SMART short test timed out

Ran full diagnostic scan to attempt to diagnose slow computer problem. Scan results show hardware type WDC WD10JPVX-(numbers)  SMART Short Self Test Timed Out.

Why? And now What?

Purchased this laptop new less than 30 days ago.

So far extremly sow and now this.

Anyou help?

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2 Replies

RE: Inspiron 15 5559 SMART short test timed out

Hi Sumni,

Thank you for writing to Dell Community Forum.

Are you able to boot into the safe mode and check if the system is still performing slow on the same applications that you normally use?

please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the validation code that you get when you run the diagnostic.

DELL-Akshatha M
Social Media Support
#IWork4Dell
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njrcz
1 Copper

RE: Inspiron 15 5559 SMART short test timed out

This is my problem, too. This computer never worked properly. I have reinstalled Windows 10 many times. I also have a very slow computer. I hardly have any software at all on there since I have had to reinstall Windows so many times. It doesn't even login in a reasonable amount of time. the SMART test for me also timed out on the hard drive.
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