Zapho
1 Copper

Issue regarding Inspiron 15 7000 Series Touch recognizing an SSD for Hard Drive update.

Hi all,

I recently purchased an Inspiron 15 and I was hoping to upgrade the current hard drive to an SSD drive (specifically the Samsung 850 EVO). Unfortunately, I cannot get my computer to recognize the SSD to clone my hard drive, I cannot find the device in my bios or under "This PC" tab. I am running windows 10 and I updated my bios and drivers. I checked to see if the issue was with my SATA to USB cable by connecting the drive to my desktop computer and I was able to find the drive (my desktop is running Windows 10). 

I was hoping to get advice on what to do next or if this is a known issue. 

Thanks,

Mark

0 Kudos
1 Reply
8 Krypton

RE: Issue regarding Inspiron 15 7000 Series Touch recognizing an SSD for Hard Drive update.

Hi Mark,

If it's connected to a USB port, you won't see it in the BIOS. Try disk management.