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Need to get info off of damaged hard drive before sending it back to Dell.
Hi,
I've been trying to research this on the forums, but haven't found quite what I need.
I just got an XPS M1530 last month and the hard drive crashed. Dell overnighted me a new one, which I installed today. I was told that I could possibly recover data from the damaged hard drive, but I don't have a clue where to start. I have most of it backed up, but I lost some important emails.
I gather that I need some kind of cord and maybe some sort of housing in order to do this? I don't have a desktop computer, so making it a slave drive isn't an option.
Any help/advice would be very greatly appreciated! I'm totally stumped!
Thank you,
Sarah
writermomof4
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March 25th, 2009 23:00
I don't know if it matters, but I'm running Vista Home Premium.
RobinBredin
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March 26th, 2009 04:00
ERROR
ejn63
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March 26th, 2009 06:00
If the system still recognizes the drive, mount it in a USB 2.0 SATA enclosure and attach to a working system by USB. See what you can read.
If you can't read the drive at all, data recovery can usually retrieve the data - but such services are expensive (think a couple of thousand dollars minimum).
writermomof4
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March 26th, 2009 07:00
ejn63,
Thanks for your advice. I'm wondering though, how do I know if the system still recognizes the drive? Right now, I've got the new hard drive in and the old one in the anti-static packaging the new one came in. Should I put it in a USB 2.0 SATA enclosure first, attach it and then find out? I hope the enclosures aren't too costly. =(
Thanks again!
TheRealFireblad
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March 26th, 2009 07:00
That's exactly what you should do.
Not at all.
Newegg sell 2.5" external enclosures from just $10 (+ S&H).
You need a SATA enclosure - specifically.
writermomof4
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March 26th, 2009 16:00
Thank you so much, TheRealFireblade. This helps me a lot! :emotion-1: