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July 10th, 2013 19:00

PERC H710P firmware upgrade problem

Hi All,

Just wondering if there is an issue with the “SAS-RAID_Firmware_C1VYX_WN32_21.2.0-0007_A04.exe” package?

 

I have been getting an alert from one of my R720 servers that there is a warning state.

I had a look in OMSA and it was the PERC H710P Mini controller firmware.

It was showing 21.1.0-0007 (Current) and 21.2.0-0007 available.

 

I jumped into the DELL site and downloaded the above package and tried to install but I get “This Update Package is not compatible with your system configuration”

I’m 100% sure I’m running Windows 2008 (x32) and no I/O background task is running.

Regards,

wbarmst

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166 Posts

July 14th, 2013 22:00

Hi Brad

Sorry for the delay as it took me sometime to locate the correct firmware for you.

Please give this a try:-

downloads.dell.com/.../SAS-RAID_Firmware_MRFR5_WN32_21.2.0-0007_A04.EXE

Let us know how it goes.

Moderator

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166 Posts

July 10th, 2013 22:00

Hi Brad

If you are using H710P, I think you should be using this file?

downloads.dell.com/.../SAS-RAID_Firmware_347MX_WN32_21.2.0-0007_A04.EXE

Give it a try, let us know how it goes.

July 11th, 2013 18:00

Any other suggestions?

July 11th, 2013 18:00

Sorry Manfred....

It does the same thing...

wbarmst

July 15th, 2013 00:00

Hi Manfred,

This version installs fine and the IO performance is noticeable too!

Thanks,

Brad

Moderator

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166 Posts

July 15th, 2013 01:00

Awesome!

Thanks for the feedback!

30 Posts

April 24th, 2014 15:00

Manfred, can you find which version of H710P firmware is correct for the Precision Workstation T7600?  This is for firmware 21.2.0-0007_A04.  

Also, please note that Dell *removed* the link to the H710P BIOS on the list of drivers for the T7600.  They still have a link to BIOS for H310P adapter.   So there may be some compatibility issue, or alternately someone in product management may have just forgotten to add that link.

I tried to run SAS_RAID_H710PA_21.2.0-0007_A04_ZPE.exe which lets me copy the update utility to a bootable DOS key.   But when I boot from DOS and execute that I get "no controller found" during the update process.

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