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PLDS DVD+RW DH-16ABS - software installs from DVD do not complete
Hi,
I might one of the dwindling number of XPS 8300 owners. I've been unsuccessful installing TurboTax 2017 from a brand new DVD.
I tried reinstalling TurboTax 2015 with same result. Windows Explorer shows the TurboTax 2017 icon. I can get the installation to start, the TurboTax install banner pops-up, the drive winds up but then nothing.
Music CDs and video DVDs work fine. I wondering if this is a WIN10 issue?
ieee488
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December 21st, 2017 05:00
You'll want to see if there is a known issue of that version of Turbo Tax with Windows 10.
kavekreeker
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December 21st, 2017 09:00
Duh, apparently TurboTax has a mass-casualty event underway with WIN10 - thanks ieee488
App loads from DVD with setup.exe set to WIN8 compatibility mode (TurboTax temp workaround).
ttlc.intuit.com/.../4140511-unable-to-install-turbotax-2017-deluxe-on-a-windows-10-system-install-goes-to-3-percent-then-appears-as-100-then-nothing-else-never-installs-t
ieee488
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December 20th, 2017 14:00
Try copying the contents of the DVD to a folder and install from there.
There is nothing magical about installing from the DVD itself.
kavekreeker
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December 21st, 2017 04:00
Hi ieee488,
I forgot to mention above I already copied DVD to a folder on my desktop. When I click setup.exe, the 'user control panel' asks if I want to proceed, then the TurboTax banner presents preparing files, but stops here:
I've waited for 30 or minutes and nothing further happens. I tried another software DVD getting the same result.
Thus my thought this might be a WIN10 issue and I need to move this another forum.