1 Copper

PN338M, driver missing?

had same issues, I think I might be missing something I even called dell support and they tried fixing it and they couldn't do it either.

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2 Replies

Re: driver for pn338m?

Thank you for your message. What is the Dell system model in question here?


Was the pen working earlier? Did it stop working after any recent updates or software changes?

Read through this, "Dell Active Pen PN338M Support Center". It shows the compatible systems.


For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.


How to find the service tag



Social Media Support
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?

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Re: PN338M, driver missing?

Dell-Sreejith R is awaiting a Private Message from you with the following information =
* System service tag number
* Name, email address, phone, full shipping address

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