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Nar-kofer
6 Indium

Problems with the CD-ROM, the driver is missing or corrupted (code 39)

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Ok I bought a Studio Laptop 1535 in september... It came with the Optiarc DVD+-RW AD-7640S ATA Device.

For a time it was good 🙂 everything just worked fine, but suddently (2 months ago) the cd-rom didn't load the cd's anymore... It also didn't appear in my computer... so If I inserted a cd I coudn't get it out unless I restart the computer doing this will get the cd rom working before windows vista loads. I tried used restore system to a not so old point. Also I went to device manager and I foung a yellow exclamation sign, and the error code 39: "Windows cannot load the device driver. The driver may be missing or corrupted", I uninstalled it and restarted the computer, the computer auto installed the driver again, but it keep giving me troubles "didn't work". =S

This is annoying as I can't burn cd with my home work, not even see movies, or whatever...

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8 Krypton

Re: Problems with the CD-ROM, the driver is missing or corrupted (code 39)

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Try this article for Windows XP ...............

http://support.microsoft.com/kb/314060/EN-US/

Try this article for Windows Vista ...........

http://support.microsoft.com/default.aspx/kb/929461

 

4 Replies
8 Krypton

Re: Problems with the CD-ROM, the driver is missing or corrupted (code 39)

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Try this article for Windows XP ...............

http://support.microsoft.com/kb/314060/EN-US/

Try this article for Windows Vista ...........

http://support.microsoft.com/default.aspx/kb/929461

 

Nar-kofer
6 Indium

Re: Problems with the CD-ROM, the driver is missing or corrupted (code 39)

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ty, this solver my poblem.

I spent a lot of time looking for the answer to this.

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rbrown.ca
1 Copper

Re: Problems with the CD-ROM, the driver is missing or corrupted (code 39)

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is there a solution for this problem for windows 7 ?

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8 Krypton

Re: Problems with the CD-ROM, the driver is missing or corrupted (code 39)

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"You can no longer access the CD drive or the DVD drive,
or you receive an error message" (Error codes: 19, 31, 32, 39 or 41)
http://support.microsoft.com/default.aspx/kb/314060/en-us

Also: CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q316529

Note This automatic fix only applies to Windows XP and to Windows Vista.

If your computer is running Windows 7

Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter.

For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

(http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter)

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